Library Assistant Position Description

Job Title: Public Services Assistant
Position Type: Part-Time (Up to 29 hours per week)
Department: Saltville Branch Library
Reports To: Saltville Branch Supervisor

Job Summary

The Public Services Assistant performs a variety of public service and technical tasks to ensure high-quality service to library patrons. This position assists with programming, supports circulation and technology services, and works under the direct supervision of the Saltville Branch Supervisor.

Key Responsibilities

• Provide front-line assistance to patrons, including programming support, library services, reader’s advisory, and basic reference inquiries.
• Operate the circulation desk, including checking materials in and out, creating and managing library accounts, processing payments, and assisting with copying, printing, and faxing.
• Support and participate in library programs and events.
• Perform additional duties assigned by the Branch Supervisor.

Knowledge, Skills, and Abilities

• Strong communication and interpersonal skills, must be comfortable working with people of all ages and backgrounds.
• Ability to multitask, organize, and prioritize daily activities effectively.
• Basic understanding of library services, resources, and operations.
• Proficiency with computers, including email, Microsoft Office applications, and internet browsing.
• Familiarity with technology such as smartphones, tablets, and wireless hotspots.

Minimum Qualifications

• High school diploma or equivalent required; some college coursework preferred.

Preferred Qualifications

• College coursework or a degree in a related field.
• Previous experience working with the public, particularly in customer service or library settings.
• Experience working with children or youth programming.
• Comfort and experience with using and helping others with technology.

Physical Demands

• Requires regular standing, walking, bending, and lifting (up to 30 lbs).
• Must be able to shelve books, retrieve materials from outdoor book drops, and set up or take down tables and chairs for programs and events.

Work Schedule

Must be available to work during open hours at the Saltville Branch:

• Monday: 11:00 AM – 6:00 PM
• Tuesday: 11:00 AM – 6:00 PM
• Thursday: 11:00 AM – 6:00 PM
• Saturday: 11:00 AM – 3:00 PM

Possibility of coming in early or staying late depending on programming needs.

Occasional hours at the Marion or Chilhowie Branch may be required.